FREQUENTLY ASKED QUESTIONS

A Tier 1 supplier is defined as a company that supplies products or services directly to Amazon.

A Tier 2 supplier supplies products or services to the Tier 1 supplier, who then supplies goods and services directly to Amazon.

A Tier 3 supplier supplies products or services to the Tier 2 supplier.

A Tier 4 supplier supplies products or services to the Tier 3 supplier.

Supplier Diversity is the intentional inclusion of suppliers owned by an individual or group that is a member of a historically disadvantaged, underrepresented or marginalized group. As part of Amazon’s Supplier Diversity and Inclusion (SDI) initiative, Canada-based businesses certified as diverse-owned by the following groups are recognized: Women, persons identifying as 2SLGBTQI+, Aboriginal or Indigenous people (i.e. First Nations, Metis and/or Inuit), and visible minorities, including non-white and non-Indigenous groups such as South Asian (e.g. East Indian, Pakistani, Sri Lankan), Chinese, Black, Filipino, Arab, Latin American, Southeast Asian (e.g. Vietnamese, Cambodian, Laotian, Thai), West Asian (e.g. Iranian, Afghan), Korean, Japanese and other visible minorities such as Pacific Islanders.

Please refer here for the complete list of Amazon recognized certifications.

Regardless of size, your company must be located physically in Canada. To qualify as a diverse supplier, the business owner must have Canadian citizenship or legal resident status and the business must be 51% owned, operated, and controlled by Women, persons identifying as 2SLGBTQI+, Aboriginal or Indigenous people (i.e. First Nations, Metis and/or Inuit), or visible minorities, and be certified by one of the following certifying organizations:

• WeConnect International
• Canadian Aboriginal and Minority Supplier Council (CAMSC)
• Canada’s 2SLGBTQ1+ Chamber of Commerce (CGLCC)

In addition, your certification must be valid per the criteria given by on of these certifying organizations.

If you have a current third-party certificate such as WeConnect, CAMSC, or CGLCC, and you are properly registered as an Amazon supplier, upload your document to Amazon Payee Central by following these steps.

1. Select the Accounts tab on the black bar at the top of each page in Amazon Payee Central.
   
2. Enter a one-time password (OTP) for verification purposes. Complete this step by entering the OTP you receive in your email inbox and select Verify.
   
3. Scroll to the bottom of the page to the new section, Additional payee information (optional).
   
4. Select the country of origin and fill in the questionnaire (country based).
   
5. Enter the Certificate Information in the pop-up window. The Certificate file or document will be accepted as a PDF, Word, JPG, or PNG.
   
6. Select Submit.

Our Supplier Diversity and Inclusion initiative anticipates expanding to more countries in the future and more recognized third-party certificates will be accepted as we expand.

You only need to upload an image, document, or pdf file of your third-party diversity certificate from a recognized agency.

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